In workplaces all across Finland, you will receive support from shop stewards that have been trained by the Industrial Union.

The shop steward is there to help you

13.8.2025

TEXT HEIKKI JOKINEN
PHOTO INDUSTRIAL UNION

Shop stewards are a crucial part of the union. They are the people the union members trust with their every­day problems. They are the people who are there to ensure that workers’ rights, collec­tive agree­ments, and laws are respec­ted in the workplaces.

In every workplace, cove­red by an Industrial Union collec­tive agree­ment, emplo­yees can elect a union member as their shop steward (luot­ta­mus­mies). The elec­tions are held every two years. Any union member can be a candi­date in his or her workplace, and all members have the right to vote.

The tasks of a shop steward are to nego­tiate, make agree­ments, settle dispu­tes, and chan­nel infor­ma­tion between the emplo­yees and the emplo­yer. To this end, the collec­tive agree­ments guaran­tee trai­ning, financial compen­sa­tion and paid time off for these tasks. In compa­nies with more than 400 emplo­yees, a shop steward is a full-time job.

One of the key tasks of the shop steward is to help union members in all ques­tions concer­ning terms of work. In all such matters, the shop steward is bound to observe abso­lute client confidentiality.

The ideal situa­tion is when the shop steward and the emplo­yer are in genuine cooperation.

The shop steward has the right to get rele­vant infor­ma­tion from the emplo­yer in order to carry out his or her duties. They have the right to speak directly when repre­sen­ting emplo­yees. They have protec­tion against unfair dismissal.

The ideal situa­tion is when the shop steward and the emplo­yer are in genuine coope­ra­tion. Working toget­her to improve the work milieu and inno­va­ting new ways to act, bene­fit­ting both the company and emplo­yees. In fact, this is quite the norm.

The task of a shop steward sounds deman­ding. Howe­ver, there is no need to be an amateur lawyer or to master every detail of working life rules. Shop stewards are like anyone else in the workplace, normal people with a willing­ness to speak out for their colleagues.

And they are not left on their own without support. The Industrial Union trains shop stewards, equips them with mate­rial needed, and has lawyers and other staff to help them with any ques­tion. The union knows that shop stewards are the back­bone of the union.

 

The union at your workplace

Shop steward is not the only support the Industrial Union provi­des for its members at workplaces. Help can come in many forms from the local union branc­hes, too.

When you join the Industrial Union, you join one of the union’s local branc­hes. At the moment, there are some 440 of them. The members can consist of people from a single or seve­ral workplaces.

The local branc­hes offer trai­ning and recrea­tio­nal acti­vi­ties. All local branc­hes have a democ­ra­tically elec­ted board. It can often advise members on ques­tions regar­ding work-rela­ted issues. The shop steward works in close co-opera­tion with the local branch.

Anot­her person repre­sen­ting emplo­yees is the occu­pa­tio­nal health and safety (OHS) repre­sen­ta­tive (työsuo­je­lu­val­tuu­tettu). He or she is elec­ted by a ballot in the workplace. In the bigger workplaces, an addi­tio­nal OHS commit­tee is also elected.

The task of an OHS repre­sen­ta­tive is to focus on matters concer­ning health and safety issues at the workplace. He or she acts on any shortco­mings that come to light. In this area, help and coope­ra­tion from all emplo­yees is vital.

The role of the OHS repre­sen­ta­tive is based on legis­la­tion and collec­tive agreements.